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Privacy Policy
Our comprehensive privacy policy detailing how we collect, use, and protect your data in compliance with international standards and social media platform requirements.
1. Introduction
This Privacy Policy describes how we collect, use, process, and disclose your information, including personal data, in conjunction with your access to and use of our Platform. This policy is compliant with international data protection regulations including GDPR (EU), CCPA (California), PIPEDA (Canada), and other applicable laws.
At SocialMedia-AIBot, we take your privacy seriously. This policy outlines our commitment to protecting your personal information and explains how we handle data across our platform, including our AI-powered social media services.
2. Information We Collect
Information You Provide
- Account information (name, email, password)
- Profile information (profile picture, bio)
- Payment information (processed securely)
- Communications with us
- Social media account connections
- Preferences and settings
Information We Collect Automatically
- Usage data (IP address, browser type)
- Device information
- Location data (with consent)
- Cookies and similar technologies
- Log data and analytics
- Social media interaction data
3. How We Use Your Information
We use your information to provide, maintain, and improve our services, including our AI-powered social media management tools and automated response systems.
Service Provision
- Manage your account
- Process transactions
- Provide customer support
- Send service updates
AI and Automation
- Train AI models
- Improve response accuracy
- Personalize interactions
- Analyze usage patterns
Legal Compliance
- Meet legal obligations
- Enforce our terms
- Protect our rights
- Prevent fraud
4. Data Protection
Our Security Measures
Technical Measures
- End-to-end encryption
- Secure data centers
- Regular security audits
- Access controls
- Data backup systems
Organizational Measures
- Staff training
- Privacy by design
- Incident response plans
- Vendor assessments
- Regular reviews
5. AI and Social Media Data
Social Media Integration
When you connect your social media accounts, we collect and process data in accordance with each platform's policies and our own privacy standards.
Platform Compliance
- Meta/Facebook policies
- Instagram guidelines
- Twitter rules
- LinkedIn terms
Data Processing
- Content analysis
- Engagement metrics
- Audience insights
- Response automation
AI and Automation
Our AI systems process data to provide automated responses and content management while maintaining privacy and security standards.
AI Processing
- Natural language processing
- Content generation
- Response automation
- Pattern recognition
Privacy Safeguards
- Data anonymization
- Access controls
- Usage monitoring
- Regular audits
6. Your Rights
Under applicable data protection laws, you have certain rights regarding your personal information. We are committed to helping you exercise these rights.
Your Rights Include
- Right to access your data
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
- Right to withdraw consent
How to Exercise Your Rights
- Contact our Data Protection Officer
- Use our privacy dashboard
- Submit a data request
- Update your preferences
- Manage connected accounts
- Review AI processing
7. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
General Inquiries
- Email: privacy@socialmedia-aibot.com
- Phone: +1 (555) 123-4567
- Address: 123 Privacy Street, Security City, 12345
Specialized Support
- Data Protection Officer: dpo@socialmedia-aibot.com
- AI Ethics: ai-ethics@socialmedia-aibot.com
- Social Media Compliance: social-compliance@socialmedia-aibot.com
8. Facebook Platform Data
Our app uses Facebook APIs to access certain information as permitted by you. This may include your public profile, email address, and other information you choose to share with us through Facebook login or other Facebook integrations. We use this information solely to provide and improve our services, personalize your experience, and enable social media features within our platform.
- We do not share your Facebook information with third parties except as required to provide our services or as required by law.
- We comply with all Facebook/Meta Platform Terms and policies regarding the use and protection of your data.
- You may request deletion of your Facebook data from our platform at any time by contacting us at privacy@socialmedia-aibot.com.
- For more information on how Facebook handles your data, please see the Facebook Data Policy.
9. Prohibited Practices
We do not use Facebook/Meta Platform Data for prohibited practices such as discrimination, surveillance, or making eligibility determinations about users. We do not sell, license, or purchase Platform Data. We comply with all restrictions outlined in the Meta Platform Terms.
10. Service Providers
We may use third-party service providers to help operate our platform and provide our services. These providers are contractually required to protect your data and comply with all applicable laws and Meta’s Platform Terms.
11. International Transfers
If your data is transferred internationally, we comply with all applicable data protection laws and Meta’s requirements for international data transfers. This includes implementing appropriate safeguards as required by law.